TAG Radio: “Data is King…Those Who know How to Do Something With it Are Really Gonna Win”

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How has ServiceNow changed the game in Service Management? How is Service Management going beyond IT into other functions of the company and growing the ecosystem?

John Sapone, VP Commercial Sales, ServiceNow

John Sapone, VP Commercial Sales, ServiceNow

John Sapone discusses the integration of customer service, information technology, and data science with Frank Baia, president of Globalspeak.

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