HYPEPOTAMUS– An early pioneer in this field, Rachel Orston began exploring how to define customer success when she was brought onto Martech company Silverpop (acquired by IBM in 2014) following a major company hack. Now, she’s taken the helm as CEO of UserIQ, a rapidly-growing software platform the enables software companies to manage and track customer success.
Learn more about Rachel and UserIQ in this great Q&A article from Hypepotamus:
https://hypepotamus.com/people/rachel-orston/
