Convergys Expands Footprint in Georgia; Brings More than 450 Jobs to Columbus


COLUMBUS, GA– May 17, 2016– Convergys Corporation (NYSE: CVG), a global leader in customer management, is excited to announce a new location in Columbus, Georgia. The new site will be located at 1838 Victory Drive and will add more than 450 new jobs to the community over the next 18 months. It is the company’s second location in Georgia, joining our Valdosta site. Convergys is proud to expand our footprint to over 800 employees in the Peach State.

“Two of Convergys’ Values are Grow as a Team and Serve the Community. At our core, we believe in creating careers – not just jobs – and giving back to the communities in which we live and work,” said Andrea Ayers, President  & CEO for Convergys. “We are proud to open our doors in Columbus and welcome anyone who is interested in joining our Georgia team to check out our website and apply.”

Convergys is hiring customer service representatives, as well as positions in Talent Acquisition, Human Resources, and Operations Management. Applicants can go to to apply.

“One of our main priorities is to attract new companies to Columbus,” said Russ Carreker, chairman of the Development Authority of Columbus. “Our economic development partners at the Columbus Chamber quickly reacted to Convergys’ objectives and tight timeline, and in turn, we were able to provide the company access to an available building and resources that will hopefully allow them to be successful in the community for a long time to come.”

According to Brian Anderson, President  & CEO of the Greater Columbus Georgia Chamber of Commerce, “With the workforce and telecommunications infrastructure we have in place, the Columbus region continues to be well-positioned to target and compete for companies that are engaged in Business Support Services, like Convergys. As we verified in the recent Regional Prosperity Initiative, the region’s significant populations of military spouses and students are a marketable asset, and job growth in these ‘back-office’ positions will create more local opportunities.”

“Convergys’ decision to expand their Georgia operations in Columbus highlights the strength of Georgia’s workforce, pro-business environment and telecommunications infrastructure,” said GDEcD Commissioner Chris Carr. “We are thankful for our economic development partners in the Columbus area, and we look forward to supporting Convergys as they continue to deepen their footprint in Georgia.”

Over the next several weeks, Convergys will host two open houses at the Columbus Career Center to recruit for these positions. We invite you to attend the open houses on Wednesday, May 18 or Wednesday, May 25 from 9:00 a.m. to 2:00 p.m. at the Columbus Career Center 700 Veterans Parkway, Columbus, GA 31901. Get started on your application by visiting us at prior to the open house.

Convergys has competitive wages, including performance and other incentives, along with paid training. In addition, the company offers robust benefits, including tuition reimbursement as well as medical and dental coverage options.

Convergys Corporation is an EEO/AA/M/F/Vet/Disability Employer.

About Convergys

Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 130,000-strong in 31 countries around the world. Visit to learn more about us.

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