ATLANTA, GA & NEW YORK, NOVEMBER 14, 2016 – First Data (NYSE: FDC), a global leader in commerce-enabling technology, today announced that it has earned a top ranking in a new report issued by Forrester, a prominent independent research and advisory firm. In the new report, “The Forrester Wave™: Global Commerce Payment Providers, Q4 2016,” First Data was named a Leader – the report’s highest designation – with top scores in the core platform capabilities, reporting capabilities, and value-added product and services criteria. In the report, Forrester stated that, “First Data is the trusted vendor of the world’s largest global omnichannel merchants.”
“First Data is honored to be recognized by a prestigious firm like Forrester and we believe this shows our commitment to product innovation, omnichannel solutions, and dedicated client service for businesses around the world,” said Guy Chiarello, president, First Data. “Global commerce is rapidly evolving and we have made significant investments in our platforms, distribution channels, and client service capabilities in order to meet the demands of the modern marketplace.”
Forrester’s 23-criteria evaluation compared the most significant global payment processing providers. According to the report, today’s successful providers deliver value to merchants by: unlocking retailers from channel-specific and siloed views of customers; optimizing payment processing for global expansion; cultivating security and fraud solutions; and delivering unique, value-added solutions. The Forrester evaluation found that, “Clients choose First Data because it works with the most demanding technology partners and merchants, and the firm continues to invest in solutions, platforms, and capabilities to maintain its position.”
The Forrester Wave: Global Commerce Payment Providers, Q4 2016 is available to Forrester clients or for purchase on Forrester’s website.
About First Data
First Data (NYSE: FDC) is a global leader in commerce-enabling technology and solutions, serving approximately six million business locations and 4,000 financial institutions in 118 countries around the world. The company’s 24,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 2,500 transactions per second and $1.9 trillion per year.