ATLANTA, GA — February 18, 2016–Bluefin Payment Systems, the leading provider of PCI-validated Point-to-Point Encryption (P2PE) solutions for retail, healthcare and education, and contact center solutions innovator Intelligent Contacts have announced the availability of Bluefin’s Decryptx™ PCI-validated Point-to-Point Encryption (P2PE) Solution for Intelligent Contacts clients.
PCI-validated P2PE secures card transactions by encrypting all data within a PCI-approved point of entry swipe or keypad device, preventing clear-text cardholder data from being available in the device or the merchant’s system where it could be exposed to malware. Decryptx, Bluefin’s Decryption as a Service (DaaS) product, provides all of the security of Bluefin’s PCI-validated P2PE solution suite through the Intelligent Contacts platform.
Intelligent Contacts provides a unified communication solution which help companies connect with and engage consumers according to their preferences. Focused on healthcare and contact centers, the solution includes voice, text, and email communication, messaging, computer telephony integration (CTI), call recording, automated payment negotiation, Intelligent IVR payment systems, text to pay, and real time data services.
Intelligent Contacts has already enabled their first client for PCI P2PE, a large healthcare business office outsourcing organization in Texas.
“When people think of ‘data breach’ a contact center environment is not what initially comes to mind,” said Jeff Mains, CEO of Intelligent Contacts. “But contact centers are accepting payments over the phone just like a retailer would accept a payment in a store. Those payments need to be secured by proven encryption technology. We wanted to implement a PCI-validated P2PE solution to remove clear-text cardholder data from our clients’ systems, which is why we reached out to Bluefin.”
Benefits of a PCI-validated P2PE solution for merchants include reduced PCI compliance and scope, saving time and money on annual audits, and the assurance that the technology has been vetted and approved by the PCI Security Standards Council (SSC). And through the partnership, Bluefin handles all device management, chain of custody and customer support for Intelligent Contacts clients.
“We are very pleased to bring our PCI P2PE solution to companies on the Intelligent Contacts platform,” said Greg Cornwell, Senior Vice President, Security Solutions at Bluefin. “P2PE is an integral component of protecting payment data so that it is never accessible to fraudsters. We are looking forward to bringing this solution to all Intelligent Contacts existing merchants and new business.”
About Bluefin Payment Systems
Bluefin Payment Systems is the leading provider of secure payment technology for retailers, enterprises and small to medium-sized businesses worldwide. Bluefin specializes in PCI-validated Point-to-Point Encryption (P2PE) integrated and stand-alone solutions for retail, mobile, call center and kiosk/unattended environments, and secure Ecommerce technologies including transparent redirect and tokenization. Bluefin is a Participating Organization (PO) of the PCI Security Standards Council (SSC) and is headquartered in Atlanta, with offices in New York, Chicago, Tulsa and Waterford, Ireland. For more information, please visit http://www.bluefin.com/.
About Intelligent Contacts
Intelligent Contacts helps clients create positive consumer interactions through engaging communication and payment solutions. Combining contact center best practices, predictive analytics, and best of breed payment technology, Intelligent Contacts delivers a carrier-class unified communication solution equipped to handle thousands of users in multiple sites globally, yet scalable enough to affordably provide those same high end tools for small and medium sized businesses. For more information, please visit https://intelligentcontacts.com/.