AUGUSTA, Ga.– August 25, 2015–Sitel, a leading global customer care provider, today announced the addition of 200 new full-time career opportunities at its Augusta, GA facility. The new hires will be providing inbound customer care support for a new client campaign in the telecommunications industry.
The Sitel Augusta facility has been in operation since 1999 and continues to provide long-term, benefits-rich career opportunities to the local residents of Richmond County. The company also provides many career development programs, such as high-quality management training courses and lucrative bonus and incentive opportunities.
Career path development is a foundational building block for Sitel, with a long reputation for promoting team members through the ranks to management level positions. Sitel also offers exceptional training and ongoing professional development opportunities. “Through our team members’ dedication to providing superior customer service to our clients, we are able to advance our employees’ careers with Sitel and offer continued growth within our organization,” said Sitel Augusta Site Director Michael McDonnell. “We are looking forward to working with the 200 new staff members and to continue to provide exceptional customer service to both new and existing clients.”
All interested applicants are encouraged to apply online at the Careers tab of www.sitel.com or to call 866-430-9983. Previous customer service experience and strong computer knowledge are preferred.
As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With over 30 years of industry experience, Sitel’s 61,100 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel manages client programs on behalf of some of the best known brands in the world, with global solutions that include customer acquisition, customer care, technical support and social media programs. Sitel maintains global standards of excellence, operating in approximately 108 facilities in 21 countries, supporting client customers located in 62 countries across North America, South America, Europe, Africa and Asia Pacific in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.