Cincinnati-based grocer Kroger (NYSE: KR) will expand its Scan, Bag, Go service to 400 stores in 2018 as part of its Restock Kroger strategy to improve the grocery customer experience.
Scan, Bag, Go allows shoppers to scan items as they place them in their cart or bags throughout the store, then pay at a self-checkout station. It can be done using a store-provided scanner or the Scan, Bag, Go smartphone app. According to Retail Dive, Kroger, which is the nation’s largest operator of traditional supermarkets, has been expanding options for shoppers including its home delivery system. Kroger revvs up its investment in seamless technologies following the success of its ClickList online order and pickup launch back in 2016.
The company has 450,000 employees and 2,793 retail locations under a variety of local banner names in 35 states and the District of Columbia.