ATLANTA– January 15, 2015– ControlScan, the managed security service provider (MSSP) IT leaders and their organizations rely upon for unified security and compliance, announced today that Info Security Products Guide, the industry’s leading information security research and advisory guide, has named the ControlScan Compliance Support team a “Best Support Team of the Year” finalist for the 12th Annual 2016 Global Excellence Awards. These prestigious global awards recognize security and IT vendors with advanced, ground-breaking products and solutions that are helping set the bar higher for others in all areas of security and technologies.
The ControlScan Compliance Support team is a highly trained group of customer service professionals whose sole job is to guide businesses through the process of complying—and verifying that compliance—with the Payment Card Industry Data Security Standard (PCI DSS). ControlScan has assisted millions of businesses with this effort, both directly and via its partnerships with merchant service providers and web hosting companies.
“It’s very rewarding to receive this recognition from Info Security Products Guide,” said ControlScan CEO Joan Herbig. “The Compliance Support team’s focus on exceptional service is a key differentiator for ControlScan, because providing a positive experience significantly increases the chance of success for the businesses we serve.”
Members of the 100-percent-U.S.-based Compliance Support team are regularly evaluated on their ability to provide a high-quality experience. Team members undergo ongoing, detailed training on the PCI DSS compliance validation process and are specifically trained to break down complex topics and technical jargon into easy-to-understand terms. Role playing and side-by-side observation with tenured team members also helps rookies learn how to apply patience and warmth to every call.
Info Security Products Guide will honor 2016 Global Excellence Award winners in San Francisco on February 29, 2016 during the annual awards dinner and presentation. For more information about unified security and compliance with ControlScan visit ControlScan.com or call 800-825-3301, ext. 2.
About Info Security Products Guide Awards
SVUS Awards organized by Silicon Valley Communications are conferred in 10 annual award programs: The Info Security’s Global Excellence Awards, The IT Industry’s Hot Companies and Best Products Awards, The Golden Bridge Business and Innovation Awards, and Consumer World Awards, CEO World Awards, Customer Sales and Service World Awards, The Globee Fastest Growing Private Companies Awards, Women World Awards, PR World Awards, and Pillar Employee Recognitions World Awards. These premier awards honor organizations of all types and sizes from all over the world including the people, products, performance, PR and marketing. To learn more, visit www.svusawards.com.
ControlScan is a Managed Security Service Provider with a difference: We take a proactive approach to protecting businesses from cyber threats while helping ensure their compliance with security and privacy standards like PCI DSS and HIPAA/HITECH. Our unified security and compliance services deliver confidence to millions of businesses as well as the IT professionals who serve them. Merchant service providers and web hosting companies also partner with us to reduce cybercrime-related business risk. Based in Atlanta, ControlScan is venture backed and supported by a worldwide base of customers, partners and strategic alliances. For more information, please visit ControlScan.com or call 800-825-3301.